Delivery and Returns
PLEASE NOTE that due to COVID-19, we are fulfilling orders once a week in order to protect our staff and minimise risk. Orders are now taking 4-7 working days to be fulfilled. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Delivery times are currently very variable depending on the situation in your local area. If your order is being shipped to the UK and it does not arrive within 14 days, please get in touch at firstname.lastname@example.org.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Please note that we only send international orders tracked, not domestic orders. International orders are taking longer than average. Orders to USA are currently taking on average 3 - 6 weeks.
Please note, we do not send printed tickets to events.
We thank you for your understanding.
Domestic Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout. We send all domestic orders 2nd class via Royal Mail.
International Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout. We send all international orders tracked via Royal Mail. Please note that international orders are taking 2-8 weeks to arrive.