Delivery and Returns

COVID-19 NOTICE

PLEASE NOTE that due to COVID-19, we are fulfilling orders once a week in order to protect our staff and minimise risk. Orders are now taking 4-7 working days to be fulfilled.

Delivery times are currently very variable. If your order is being shipped to the UK and it does not arrive within 14 days, please get in touch at info@vaginamuseum.co.uk. 

Please note that we only send international orders tracked, not domestic orders. International orders are taking longer than average. Orders to USA are currently taking on average 3 - 6 weeks.

We thank you for your understanding.

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Please note, we do not send printed tickets to events.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We send all domestic orders 2nd class via Royal Mail.

International Shipping Policy

Shipment processing time

Orders are usually processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery and customs. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Please note, we do not send printed tickets to events.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We send all international orders tracked via Royal Mail.

Refunds

The Vagina Museum does not offer refunds or exchanges except in the case of a faulty product. Please contact us at info@vaginamuseum.co.uk if there are any problems.