Please note that due to COVID-19, we will be closed to the public until further notice.

Delivery and Returns

Domestic Shipping Policy

PLEASE NOTE that dues to COVID-19, we are fulfilling orders once a week in order to protect our staff and minimise risk. We thank you for your understanding.

 
Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Please note, we do not send printed tickets to events.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

0.001 kg – 0.05 kg: £0.99
0.05 kg – 0.25 kg: £1.99
0.25 kg – 0.5 kg: £2.99
0.5 kg – 0.75 kg: £3.99
0.75 kg – 1.0 kg: £4.99
1.0 kg – 2.0 kg: £6.99
2.0 kg – 5.0 kg: £9.99
5.0 kg – 10.0 kg: £15.00
10.0 kg – 20.0 kg £25.00
20.0 kg – 100.0 kg: £35.00

International Shipping Policy

Shipment processing time

Orders are usually processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery and customs. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Please note, we do not send printed tickets to events.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

0.001 kg – 0.01 kg: £1.99
0.01 kg – 0.1 kg: £3.99
0.1 kg – 0.25 kg: £4.99
0.25 kg – 0.5 kg: £9.99
0.5 kg – 0.75 kg: £14.99
0.75 kg – 1.0 kg: £19.99
1.0 kg – 5.0 kg: £29.99
5.0 kg – 10.0 kg: £39.99
10.0 kg – 20.0 kg:£49.99
20.0 kg – 250.0 kg: £59.99

Refunds

The Vagina Museum does not offer refunds or exchanges except in the case of a faulty product. Please contact us at info@vaginamuseum.co.uk if there are any problems.